Apply design thinking approach to your job.
Teams working with the Design Thinking approach gain skills such as active listening, effective questioning, empathy, clear definition of need, new thinking, prototyping and the courage to experiment.
Designed for employees in any position who want to think from different perspectives and generate innovative ideas that add value to their work.
What are the requirements?
This course requires a PC or Mac for online group activities. In an offline setting, pen and paper will be sufficient.
Basics of Design Thinking
Design Thinking Approach
Why design thinking works?
When to use Design Thinking
5 steps of design thinking
Problem Framing and Decision Making
Root-cause and insight analysis
Design Thinking Synthesis
2x2 idea map